Forums

The Forums feature allows users to start and join discussions in a structured way. Admins create categories in the Admin Panel, and users can choose a category to create a post or join conversations in the app. Forums are a great way to encourage community engagement and keep discussions organized by topic.

Creating forum categories

Categories help organize discussions in the app's Forums menu. Admins create categories in the Admin Panel. App users see these categories and can choose them when creating a post. To create a category:

In the Admin Panel, go to Forums > Communities.
Click the Create Community button.
Fill in the following required and optional fields:

Field	Description
REQUIRED
Community Name	The name users will see in the app.
Groups	Select the group of users who can see this category in the app. You can choose a specific group, select multiple groups, or allow all users.
Role View	Select who can see the category based on their role: Any, Member, or Non-member.
OPTIONAL
About	A short description of the community.
Push Text	Text for push notifications users receive when there is a new post in this category. Only users who have joined this specific category in the app will receive the push notification.
Status	Determines the Community status: Published: The community is visible in the app to the desired users. Disabled: Removes a published community from the app. This does not delete the community in the admin panel. Deleted: Deletes the community in the app and admin panel.
Community Sort	Defines the order of categories in the app. Categories with higher numbers will appear higher in the list.
Sponsored	Allows you to add sponsor information. Enter the name of the sponsoring organization. You can also set the date when the sponsorship ends (optional).

Managing forum categories

You can edit or delete existing forum categories in the Admin Panel.

To edit a category:

Go to Forums > Communities.
Click the Edit button next to the necessary category.
Change the required settings or information.
Click Save.

To delete a category:

Open the category by clicking the Edit button.
In the Status drop-down, select Deleted.
Click Save.
Confirm the prompt to delete the forum category.

Managing forum posts

You can view and manage all forum posts in the Admin Panel. Go to Forums > Discussions to see a list of all posts published in the app. To find a specific post, you can:

Use the standard search by title.
Use the advanced search to filter posts by category or status.

Click the View button next to the necessary post to see detailed information:

Viewers: See the list of users who viewed the post. You can see each user's name, email, some profile information, and how many times they viewed the post. You can also export this list as a .CSV file.
Replies: View all comments on the post. You can export them to a .CSV file or delete specific replies if needed.
Likes: See all like reactions on the forum post. You can export them to a .CSV file.

To delete the forum post:

Click the Edit button next to the necessary post.
In the Status drop-down, select Deleted.
Click Save.