Live Events and Event Actions

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IMPORTANT

Live Event is not enabled by default. To enable and configure Live Event, contact your Client Account Manager.

Live Events provides a structured, modern way for users to access and engage with event-related content directly within the app, while giving organizers more flexible tools for configuration, engagement, and monetization.

With Live Event, users can:

  • View event schedules, sessions, and speaker details.
  • Access important documents, links, maps, and resources.
  • Interact through the Social Feed by posting, liking, and commenting.
  • Customize their experience by adding sessions to their personal schedule.
  • Engage with advertisements (Ads) placed inside the event experience.
  • Use the QR Hub card for quick access to key actions or resources.
  • Schedule and manage 1:1 Meetings directly from the event.

Event Actions

Event Actions let you give users quick access to:

  • Links (URL)
  • Email addresses
  • Phone numbers
  • Lists of files
  • Lists of links
  • Deep links (to other areas of the app)
  • Event maps

You can configure up to five (5) Event Actions per event.

Creating and managing Event Actions

To create and manage event actions:

  1. In the Admin Panel, go to Events > Events.
  2. Find the required event in the list and click View.
  3. Scroll down to the Additional Info section.
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NOTE

In this section, you can view, edit, and delete actions.


  1. Click Add Action Button.
  2. Fill in the following fields:
  • Action Type
    Choose what the action will do:
    • Link Address – opens a URL in the browser or in‑app.
    • Email Address – opens the default email client with a predefined address.
    • Phone Number – initiates a phone call.
    • List of Files – opens a list of files related to the event.
    • List of Links – shows multiple links.
    • Deep Link – navigates to a specific screen inside the app.
    • Map – links to the event map. For more information, see Map Builder.
  • Action Name
    The action name is shown to users.
  • Action Status
    Set the action as Active or Disabled.
  • Position in the List (1–5)
    Determines the order of actions when displayed.
  1. Depending on the selected Action Type, additional fields may appear:
  • Link Address
    Requires a Link Address field to enter the URL.
  • Email Address
    Requires an Email Address field.
  • Phone Number
    Requires a Phone Number field.
  • List of Files
    After saving the action, a new screen opens where you can add target files.
  • List of Links
    After saving the action, a new screen opens where you can add target links.
  • Deep Link
    Provide the required deep link target according to your app’s navigation schema.
  1. Click Save.

Live Event 3.0 configuration (action buttons)

Once enabled, you can configure action buttons for each event. These action buttons show up in a new Live Event 3.0 tab in the app. In this case, the main Events tab is moved to the More section of the app.

Live Event 3.0 buttons guide users to key features and content defined by administrators.

Configuring action buttons

  1. In the Admin Panel, go to Events > Events.
  2. Find the event and click View.
  3. Scroll down to the Live Event section.
  4. Click Live Event Configuration.
  5. Define the top row on the live event configuration page by toggling the necessary option:
    1. Show Event Image: Shows the associated event image in the live event section.
    2. Show Event Details: Shows the event duration (date and time).
  6. Click Add Row to create a new action button.
  7. For each row (button), provide the following:
Action button informationDescriptionNotes
Action buttonChoose what this button will open.Available options include:
  • Agenda: Provides a quick link to the event agenda.
  • Exhibitors: Opens up a list of the event's exhibitors.
  • Speakers: Shows a list of event speakers.
  • Attendees: Shows users who have registered for the event.
  • Social Feed: Opens the Social Feed for this event.
  • Feedback: Offers users a quick link to surveys, ratings, or Q&As configured for this event.
  • 1:1 Meetings: Opens up a screen of users' upcoming, past, and declined 1:1 meetings.
  • Event Map: Links to the event map.
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NOTE

You can speak with your Client Account Manager to confirm other possible options available for your instance.

Action button nameA descriptive name for the action buttonUsers will see this name in the app. This title must be within 30 characters.
IconThe label that will be displayed on the button.You can choose from several preset options.
Select Action Selects a specific action button type on certain action button choices.This optional box appears when the main Action button is any of the following:
  • Exhibitors: If the event has multiple exhibitor sections, you must specify which section the action button links to.
  • Feedback: If you have set up multiple Feedback types, you must specify which one the button links to.
  • Additional Info: If you have multiple entries in the Additional Info section, you must specify the exact item to link to.

  1. Click Save to apply the configuration.

Ads in Live Events 3.0

Live Events 3.0 supports advertisements (Ads) that can be displayed within the Live Event interface.

Ads in Live Events 3.0 are typically displayed in the top section. Using ads, you can promote sponsors, partners, or specific campaigns using static or rich media formats.

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IMPORTANT

To use rich media formats in ads, speak with your Client Account Manager.

To configure ads to show up in Live Events 3.0, see Placement presets.

QR Hub Card in Live Events 3.0

QR Hub Card is a dedicated card inside the Live Event 3.0 section that shows a QR code and associated content or actions.

If enabled, app users can quickly access their event-based QR card. Event staff can scan the QR code on this page to start a quick check-in or registration flow. Users can also expand the card to access the QR card scanner. That way, users can scan other users' contact cards to network more easily.

For more information, refer to QR Hub.

Access restrictions and restricted events

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NOTE

Event restrictions only apply if you have them enabled for your account. To confirm, contact your Client Account Manager.

Live Events 3.0 is available only to users with access to the underlying event.

Typically, admins can restrict event access by membership or by groups. You can also control how restricted events appear in the app (for example, fully hidden or visible but locked).



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