Check-In and Check-Out Attendees

In the Admin panel, you can manually check users in or out for an event or session.

A Scan Log section appears on the event details page after the first check-in to an event. Every check-in or check-out creates a new entry in this log. Deleting these entries is only possible in the app.

Check-In users

To check in users:

1. Go to Events > Events in the Admin.

2. Find the desired event and click View.

3. On the event details page, scroll to the Scan Log section.

4. Click Add Users.

5. Search for users by name, email, location, status, groups, or other filters.

6. Select the user or several users from the list.

7. Click Add Selected Users if you selected more than one user, or Add for a single user.

8. Fill out the form:

   • Scanned For (optional): Choose the event or specific session to check the user in.
   • On behalf of (required): Select the user who is performing the check-in. Typically, this will be a staff member.
   • Scan Type (required): Choose Check-In.

9. Click Add.

After confirming, the system shows a success message and creates a new entry in the Scan Log.

Check-Out users

To check out users:

1. Repeat the same steps as for check-in.

2. When filling out the form, choose Check-Out under Scan Type.

3. Click Add. The entry is added to the Scan Log and the user’s status updates.