Survey & Quiz Setup

Administrators can create, add, and manage event surveys and quizzes in the Feedback section. You can create multiple surveys for a single event, but only one survey can be shown in the app at a time.

Adding a survey

To add a survey:

Go to Events > Events.
Find an event for which you want to create a survey, then click the View button.
Scroll to the Feedback section.
Click the Add Type of Voice dropdown button.
Select Survey. A new survey is added automatically.

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NOTE
The new survey is hidden by default. Click the Show button to make the survey visible to users in the app.

Creating a survey

After adding a survey item, admins can create the survey questions and answers.

To create a survey:

Go to the Feedback section in the desired event.
Click the Create button on the desired survey.
On the Create Survey page, fill in the following information:
- Survey Name (required): A descriptive name for the survey. This name is not visible to users in the app.
- Survey Templates (optional): You can choose a previous survey to use as a template.
- Survey Status (required): Set to Draft by default.
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IMPORTANT
Leave the Survey Status set to Draft until it is ready to be shown in-app. Changing the status to Published disables adding questions and answers to the survey,
- Survey Type (required): Choose between Classic and Quiz.
  - Classic: All questions show up on the same page.
  - Quiz: Questions show up one after the other. Users get navigational buttons to move through the questions.
- Save as Template (optional): Check the box to save the survey settings as a template for future surveys.
Click the Create button. An Update Survey page appears.
Click + Add Question.
Specify the following:

Survey Field	Description
Survey Type	Choose from the following: Single Select: Allows users to choose one answer. Multiple select: Allows users to make multiple choices. Text box: Displays a text box for free-text answers. Rating: Allows users to select a rating.
Question	Create the survey question. This is shown to users.
Option	Provide options for users to choose. Click + Add Answer to add more options.
Checkboxes	Own Answer: Allows users to enter their own answers if they are not already among the options. An Other option selection shows in the app, which enables a text box once selected. Required Question: Indicates a question that must be answered. It is indicated by (*) in the app.

Click Add to include the question in your survey.

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NOTE
Repeat the steps to add multiple questions.

Change the Survey Status to Published. This ensures it can show in the app.
Click Save changes.

Managing a survey

Admins can no longer edit survey questions and answers once the survey is published. Admins can still edit the survey name, export the survey, or delete it at any time.

To edit the survey name or delete a survey:

Click the View button on the survey from the Event view dashboard.
Click Edit Survey.
Complete the preferred action:
1. Rename the survey, then click Save changes.
2. Click Delete Survey to delete the survey.

To export the survey's questions and answers:

Click the View button on the survey from the Event view dashboard.
Click the Export to CSV button.