Installing FRease

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Note
It is best practice for all users to be on the same version of FRease.

Download the app from the Support Portal.
Unzip the file.
The Setup Wizard will launch. Click Next.
The License Agreement will display. Select "I accept…" and click Next.
Verify the default installation folder. Click Next.
Click Install to start the installation. A screen will then show, displaying the progress of the install.
A screen will confirm that FRease has been successfully installed. Click Finish.
Restart your computer if prompted by the installer.

About the License Key

When you first log into FRease, the license process will attempt to register your license key automatically by calling back to CSI to get your iMIS information. If the information that CSI has on record is accurate then you will not be prompted with any license key information. It will update your license information automatically.

If the process cannot call CSI or the license key information does not check out with what CSI has on record, then you will be prompted to enter a license key manually. You will need to obtain this key by contacting support. After the license key has been validated and entered, you will be able to use FRease on your iMIS database. Since the license key is stored in your iMIS database, you will only need to enter this key once per database. Installing FRease on a new computer will not require you to re-enter your license key.

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Note
Changing the "Licensed To:" name for iMIS will require a new license key. If the license key detects a change in this, it will follow the same process as above trying to call back to CSI to verify your product information. In most cases, if you are prompted for license information it is likely that we do not have your updated iMIS information. Contact support with a screen shot of the current iMIS System Setup and a new key will be emailed to you.

Log into iMIS as an administrator (manager)
Click on File > System Setup in the top toolbar
Copy and send to support.