Historical Customer Data

You view comprehensive customer information in Customers. At times, however, you may need to access more specialized customer data. The history tabs offer a way to access detailed historical customer data.

The exact tabs that are displayed, and the order in which they are displayed are configured in the Customer Portfolio Tab Preferences window (see Creating tabs for activity types).

Sorting history tab data

Reviewing the History area

Viewing results

Viewing record history

Managing call activities

Managing letter activities

Viewing company rosters

Viewing AR/Cash activity records

Viewing billing items

Managing activity records

Viewing event registrations and activities

Viewing orders and order activities

Viewing exhibition registrations and activities

Viewing exposition activities

Viewing certification activities

Managing label preferences

Viewing change log activity records

Viewing fundraising information

Managing matching plans information

Managing notification information

Viewing project information