Viewing a registrant's account information

iMIS updates the Transaction Ledger after you apply a payment. You can view the transaction details for a particular order on the Register a customer window's Account Info tab.

To view a registrant's account information

1. From Events, select Register a customer to open the Register a customer window.
2. Find a registration.
3. Select the Account Info tab. This tab displays the transaction details for the selected registrant's order, including invoice number charges and the balance.

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Note

If your organization has enabled the option to Create Separate Invoices for Events Adjustments, then instead you see a list of the original invoice plus any additional invoices for event adjustments (this option is currently only available for VAT-enabled organizations). From there, you can print any of the invoices, or double-click the line to view a full transaction ledger for each invoice, including any event transfers or substitutions.