Not Available or Out of Production (no inventory is available)

If a product's status is Not Available or Out of Production, and no inventory is available, the availability of Upsell and Replacement items determines whether iMIS opens the Opportunities window:

No Upsell or Replacement items are available - If no Upsell or Replacement items are available for the product, iMIS does the following:

  • Clears the Product field (cursor remains in the field)

  • Displays a message at the bottom of the screen (the message displayed depends on the product's status):

  • Out of Production - “Product-code is out of production and no replacement product is available.”

  • Not Available - “Product-code is not available and no Replacement Product is available.”

Upsell or Replacement items are available - If Upsell or Replacement items are available for the product, iMIS does the following:

  • Clears the Product field (cursor remains in the field).
  • Opens the Opportunities window listing all available Upsell and Replacement opportunities (the Replace button enables).
  • Displays a message at the bottom of the Opportunities window, “Product-code is not available. Please select a replacement product, or click Close.”

If you click Replace, iMIS does the following:

  • Updates the original product's line item with the Upsell or Replacement item's data.
  • Recalculates the order's discounts, taxes, and prices to reflect the Upsell or Replacement item's data.
  • Refreshes the Opportunities window with the Upsell or Replacement item's available opportunities.
  • Refreshes each line item's Opportunities indicator.