Cross Selling

Cross selling gives administrators the option to promote other activities, products, etc. from the catalog that are associated to the current activity a learner is interested in. Optionally, administrators can also offer discounts on these promoted items.

Setting up items for Cross Selling

Do the following to set up items for cross selling:

1. Go to Activities and Learning > Learning Activities.
2. Open the activity you would like to apply a cross sell offering to.
3. Click the Catalog Options tab.
4. Click the Promotions and Marketing sub tab.
5. From the Cross Sell area, click Add.
6. Choose the activities to promote.
7. Click Submit.
8. (optional) Enter a percentage discount on each promoted offering’s price in the associated Discount field.

9. To remove any Cross Sell offering from the list, select the check box beside that offering’s name, click Remove and confirm when prompted.

Presenting cross-sell promotions to learners

When a learner adds an item to their shopping cart, any defined cross-sell promotions for that item appear within the cart.

From there, the learner can choose to add the promoted offering to their cart as well. If a discount is associated with the promotion, it is automatically applied when the learner purchases the original item.

Example

An administrator would like to setup a discounted promotion to learners for Module 1 in TopClass. They will add a 50% discount to Module 2 if learners purchase both activities at the same time.

The default price of Module 2 is 50.00 USD.

If a learner adds Module 1 to their shopping cart, they will see the option to add Module_2 also at a 50% discount. In this example if they purchase both Module 1 and Module 2 together it will cost only 75.00 USD instead of 100.00 USD separately.