TopClass Administrator: Certification Program
The TopClass Certification Program is a comprehensive and interactive guide to each component within the TopClass application. Completing this program will provide the expertise required to ensure your organization can continue to gain value from TopClass.
Overview of the course
- A step-by-step course for the essentials of each TopClass feature, guided by concise interactive videos, knowledge checks and interactive quizzes within our dedicated Training Hub
- Supporting articles and materials
- Full certification upon completion of our TopClass Certification Program
- Earn badges for every completed component within the Certification Program.
The Certification Program takes an estimate of 13 hours to completed and is designed specifically for Administrators of the TopClass application.
Course breakdown
Introduction to TopClass
Description: This course serves as a general introduction to TopClass as well as the terminology used to understand each area of the application.
Topics covered: Users, Groups, Learning Activities, Online Activities, Instructor-Led Activities (ILTs), Content
Essentials of TopClass Users
Description: In this course, you will gain an understanding of each type of user and user profiles within TopClass both from a learner and administrative perspective.
Topics covered: Types of Users, Student View, Super Administrator View, Administrator Privileges, Manager Role, Instructor Role, User Profiles
Essentials of TopClass Groups
Description: This course will cover the basic functions of Groups in TopClass and how they can be created, utilized and managed to control access to content.
Topics covered: Groups overview, Group List, Group Structure, Group Maintenance, creating Groups, Group Dashboard
Mastering TopClass Groups
Description: Expanding on Essentials of TopClass Groups, this course will expand on the advanced functionality and options for managing groups including branding, assignment and Group Operations.
Topics covered: Group Branding, Join and Leave Group Operations, assigning Group Activities, accessing Group access, Catalog Activities
Essentials of TopClass Branding
Description: This course will cover the different aspects of branding standards of your organization. It will also cover how to customize the landing page for your learner.
Topics covered: Customizing TopClass Branding, Learning Streams, Learning Activity Icons, Landing Page (Banner Settings, User Actions, Learning Streams, Widgets, Sponsored Ads, Device View)
Essentials of TopClass Content
Description: This course will cover all aspects of content creation. Upon completion you will understand managing different types of content, structures and creating and importing content and videos into TopClass.
Topics covered: Content Structure, Workflow, Content Types, Course Structures and Content Settings, importing Course Content, creating Interactive Videos and Interactions
Essentials of TopClass Online Activities
Description: This course will provide an insight into how Online activities can be utilized in TopClass. The course covers different configuration options depending on the desired learner experience and also explains assignment and enrollment of learners.
Topics covered: Activity Structure, creating Online Activities, applying Course Content, Instructor Assignment, publishing Activities, Additional Options, Enrollments and Submissions, Learner Enrollment
Essentials of TopClass Instructor Led Activities
Description: This course will cover the key aspects of managing Instructor Led Training (ILT), particularly ILT Activities and ILT Resources. Upon completion you will be familiar with ILT configuration on building an ILT and designating internal or external Instructors.
Topics covered: Creating ILTs, Locations, Equipment, External ILT Instructors
Essentials of TopClass Resources
Description: Completing this course will give you an understanding of various resources for your learners and instructors. Upon completion you will be familiar with Badges and Certificates and how they can be created, managed, stored and viewed. You will also learn about specific resources like equipment and rooms applicable to Instructors.
Topics covered: Creating and applying Badges, Expiry Settings, Student View, creating, linking and downloading Certificates, creating and managing Locations, assigning Resources, creating Instructors, Instructor View
Essentials of TopClass Discussion Forums
Description: This course will cover the Discussion Forums feature and how it can be created and moderated to enhance the learner experience within TopClass and provide private or public spaces.
Topics covered: Creating Private and Public Forums, using and moderating Discussion Forums
Essentials of TopClass Catalog
Description: This course will expand on the Catalog feature as well as how categories can be applied. Completing this course will provide an understanding of how this can be managed by administrators and accessible to learners as well as an understanding of utilizing Credit functions.
Topics covered: Catalog Learner View and Search, purchasing Credits, Activity Credits, Catalog Buttons and Pricing, Manager Actions, Cross-selling, Catalog Keywords, Featured Learning Activities, creating and applying Categories and Sub Categories, Category Filters and Branding
Essentials of TopClass eCommerce
Description: This course will cover eCommerce within TopClass and how Pricing, Coupons and Tokens can be utilized to provide learners with purchasing options for course material as well as how they can be managed and processed.
Topics covered: Creating and applying Price Plans, Invoice Options, Transaction Status and Review, Activity Offers, Bundles, creating and applying Coupons, Learner Credits, creating Tokens
Essentials of TopClass Notifications
Description: The initial edition of this course will cover notifications within TopClass. Upon completion you will know how to configure alerts across your organization for different learner scenarios.
Topics covered: System Level Notifications, applying Language, creating and editing Notifications and Triggers, Real Time vs Batch Notifications, Variables and Logic, customizing Notifications
Mastering TopClass Notification settings
Description: This course will expand on the Essentials course on a deeper level which will give you a full understanding of how to configure alerts. You will also be able to manage all notifications on an ongoing basis upon completion.
Topics covered: Notification System Settings, configuring and accessing Notification Settings, Branding, Batch Notifications, Notification Trigger Matrix, enabling Notifications, Notification List visibility
Essentials of TopClass Reports
Description: This course will give you an insight into creating, curating and navigating through the Reports function and how to export and schedule Reports within TopClass.
Topics covered: Navigating Reports, Filters, Report Administration, exporting and scheduling Reports
Essentials of TopClass Tests & Question Banks
Description: This course will cover key aspects of creating and managing tests in TopClass. Additionally, you will cover Question Banks, applying types of questions and answers and how to set test parameters.
Topics covered: Creating Question Banks, Question Types and Settings, importing Questions, Answer options, creating Tests, assigning Question Banks, setting Test Results and Scores
Essentials of TopClass Batch Actions
Description: This course will cover the Batch Action feature which will allow you to register, update, assign enroll and award learners at scale as well as how to format and validate the file required to do so.
Topics covered: Batch Register, uploading and validating CSV Files, Batch update, Batch Assignment, Batch Enrolment, Batch Award
Mastering TopClass Activities
Description: An expansion of the Essentials course, this will cover the advanced functions available within TopClass Activities such as Credits, Prerequisites, and Pre and Post work. Completing this course will give you an enhanced understanding of how to configure Activities for Learners.
Topics covered: Applying Credits, Prerequisites, Pre and Post Work, assigning Activities, Policy Rules and Validity, Ratings and Reviews, Test Weighting, Blended Activities
For more information on how to access the Training Hub please reach out to your TopClass representative.

