Communications Business Objects

The following Communications business objects are commonly used in communications-related queries. Review the descriptions to see how each can be joined with other business objects and what properties they include.

EffectiveContactCommunicationPreferencesData

Contains a row for each person for each communication preference type, even if the person has not changed the default communication preferences.

Common joins

• EffectiveContactCommunicationPreferencesData.Id = NetContactData.Id

Properties

• Communication Reason Name
• Contact Communication Reason Preferences Key
• Contact Key
• Created By User Key
• Created On
• Full Name
• Id
• Opt In
• Updated By User Key
• Updated On
• Communication Reason Key

CommunicationReasonRef

Details one row for each communication preference (Settings > Contacts > Communication preferences). Lists the settings for each communication preference, such as the communication name, description, and whether the default is to opt in or out.

Common joins

• ContactCommunicationReasonPreferences.Communication Reason = CommunicationReasonRef.Communication Reason Key

Properties

• Cannot Opt Out
• Communication Reason Key
• Communication Reason Name
• Default Opt Out
• Default Type
• Description
• Formula
• Is System
• Solicitation
• Status