Updating a contact's mailing preferences
If there is only one address for a contact, the Preferred Billing Address, Preferred Shipping Address, and Preferred Mailing Address flags are hidden. When a contact has more than one address, these flags are then available for selection when editing an address.
The following conditions can determine if the preferred address flags are displayed:
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There is more than one address for a contact.
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The address purpose can have a preference set. Only primary-purpose addresses can have a preference set. Primary addresses are those under the Address purpose settings (Settings > Contacts > System options).

Do the following to update a contact's preferred mailing preferences:
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Go to the contact's account page.
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From the Overview tab, scroll down to the Addresses panel.
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Click the address tab to update.
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Click the edit icon.

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Enable the Preferred Mailing Address, Preferred Shipping Address, and/or Preferred Billing Address options.

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Click Save & Close.

