Overriding a price

Staff users with an Orders: 4 module authorization level or higher can manually override the price of simple items or a collection of items (kits) to give members and non-members one-time discounts on items in the virtual store. The allowed price must be more than 0 (zero). These items can be added to the cart with the price override included.

🚧

Warning

If you are using VAT or GST, you cannot override product prices.

📘

Note

Not applicable to component-priced kits.

Do the following to override a price:

1. Go to Commerce > Find products.

2. Select the product or kit for which you want to override the price.

3. Manually edit the price for the item in the Your price: field. Click Revert to original price to return the item to the original price.

   

4. Click Add to Cart.

5. Select View Cart.

   Once in the cart, you will see the new price listed under Items. You can proceed through checkout as normal.

   📘

   Note

   After a price is overridden, no further discounts or promotions can be applied.