Changing registrations after registration is complete

Registrations for program items and registration options can be modified after registration is complete.

Program items

After checkout, you can still register for additional functions or remove functions from the registration, but it requires an adjustment:

1. If you are registering on behalf of someone else, click (select contact) at the top of the page.
2. Search for a contact.
3. Select the contact.
4. Click OK.
5. Select Events > Event list or search for the event.
6. On the event’s showcase page, add or remove program items as needed.

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   Note

   Clicking the link does not immediately add, reserve, or cancel a fee-based program item. The necessary financial and group adjustments are only made when you click Submit Order in the cart.

7. If any of the program items you changed have fees, click Proceed to Checkout. For fee-required program items, the shopping cart total displays the needed adjustments (the difference between the original invoice and the new charges).
8. Submit the adjustment order. The registrant becomes a member of any specific program item groups you added:
   • If a credit adjustment is needed for the updated registration, the adjustment references a specific original invoice and invoice line, and it links to the standard or adjustment invoice that processed the addition.
   • If a debit adjustment is needed for the updated registration and does not reference a specific original invoice line, the invoice inquiry summary will include payments and adjustment totals, as in a standard invoice.

Registration options

Staff users have the ability to change their registration option after they have completed their registration:

1. In the registration area of an event you have already registered for, add the new registration option you wish to be registered for.
2. Any program items that are marked Register by default for the new registration option should be added to the itinerary if they are not already.
3. After completing all desired changes, click Proceed to Checkout.
4. The Cart should reflect any changed in price of the selected option. iMIS guides you through the payment process.
5. An Order Confirmation page will appear, reflecting all of your registration and program item details.

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   Note

   If a program item is in the current itinerary and is not available for the new registration option, the program item will be removed.